Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the use of the website www.primeskincareltd.com ("Website") and all wholesale purchases made from Prime Skincare LTD ("Company", "we", "us", "our"), a company registered in England and Wales with company registration number 11680416 and VAT number GB 362019226, with its registered address at 63 Plantation Road, Amersham, Buckinghamshire, HP6 6HW, United Kingdom.

By accessing this Website, placing an order, or engaging in any business transaction with Prime Skincare LTD, you ("Customer", "you", "your") agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

2. Definitions

• "Products" refers to all skincare, hair care, bath and body, and personal care items sold by Prime Skincare LTD.
• "Wholesale Order" refers to any purchase made for the purpose of resale or commercial use.
• "Retail Partner" refers to any registered business, retailer, salon, spa, pharmacy, or e-commerce operator purchasing products from us for resale.
• "Price List" refers to the wholesale pricing document provided upon request, which is subject to change without notice.

3. Orders and Pricing

All orders are subject to acceptance and availability. We reserve the right to decline any order at our sole discretion. Prices quoted are wholesale prices exclusive of VAT unless otherwise stated. VAT will be applied where applicable in accordance with UK tax legislation.

Prices are subject to change without prior notice. The price applicable to your order is the price confirmed at the time of order acceptance. Minimum order quantities may apply to certain products or brands and will be communicated upon enquiry.

All product descriptions, images, and information on this Website are provided for general informational purposes. While we endeavour to ensure accuracy, we do not warrant that all product descriptions are complete, current, or error-free.

4. Payment Terms

Payment terms will be agreed upon prior to order fulfilment and may vary depending on the order size, customer history, and payment method. We accept bank transfers, PayPal, and other payment methods as agreed.

For new customers, payment in full is typically required before goods are dispatched. Established customers may be offered credit terms at our discretion. Late payments may incur interest charges in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

5. Delivery and Shipping

We deliver throughout the United Kingdom and Europe. Delivery times and costs vary depending on the order size, destination, and chosen shipping method. Estimated delivery times are provided as guidance only and are not guaranteed.

Risk of loss and damage passes to the Customer upon delivery. It is the Customer's responsibility to inspect goods upon receipt and report any damage or discrepancies within 48 hours of delivery. Failure to report issues within this timeframe may affect your ability to make a claim.

6. Product Authenticity

All products distributed by Prime Skincare LTD are 100% genuine and sourced directly from authorized manufacturers and official supply chains. We guarantee the authenticity of every product we sell. Our warehouse facilities maintain optimal storage conditions to preserve product integrity and efficacy.

7. Returns and Refunds

Please refer to our dedicated Returns and Refunds Policy for full details on our returns process, eligibility criteria, and refund procedures.

8. Limitation of Liability

To the maximum extent permitted by law, Prime Skincare LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our products, services, or Website. Our total liability shall not exceed the total amount paid by the Customer for the specific order in question.

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, supply chain disruptions, or transportation delays.

9. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Prime Skincare LTD or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

All brand names, product names, and trademarks referenced on this Website are the property of their respective owners. Prime Skincare LTD is an authorized distributor and does not claim ownership of third-party trademarks.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to amend these Terms at any time. Changes will be effective immediately upon posting to this Website. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: